Privacy
Policy

Information We Collect

We collect information you give us directly. For example, when you request a quote, contact us, or book a service. This typically includes your name, phone number, email address, service address, and the details you share about the project.

We also receive limited technical information automatically when you visit the website, such as IP address, browser type, pages viewed, and referring URL. We use this only to keep the site running and to understand which pages are useful.

How We Use Information

• To respond to quote requests and provide service.
• To schedule appointments and communicate updates by phone, text, or email.
• To send invoices and accept payment for completed work.
• To improve the website, our services, and our customer experience.
• To comply with legal obligations and protect our rights.

We do not sell your personal information. We do not use it for advertising outside of our own business.

Service Providers

We share information with vendors that help us run the business, including:

• Jobber handles intake of quote requests, scheduling, invoicing, and customer communication.
• Vercel hosts this website.
• Phone, text, and email providers used to contact you about your job.

These vendors are only authorized to use your information to provide services to us. They have their own privacy policies that govern their handling of data.

Text Message Communications

If you provide your phone number when requesting a quote, you agree we may contact you by call or text about your project. We do not send marketing texts. Standard message and data rates may apply. Reply STOP at any time to opt out of further texts.

Cookies

The site uses a small number of cookies necessary for it to function. We do not use third-party advertising or cross-site-tracking cookies. You can disable cookies in your browser settings, but some parts of the site may not work as expected.

Data Retention

We keep customer and project records for as long as we have an active business relationship, and afterward as needed for tax, accounting, warranty, or legal purposes. You can ask us to delete your information at any time, subject to those legal obligations.

Your Choices

You can ask us at any time to:

• See what information we have about you.
• Correct or update inaccurate information.
• Delete information we no longer need to keep.
• Stop receiving messages from us.

Email grantd@southernar.com or call (479) 282-5339 and we'll take care of it.

Children

Our services are intended for property owners and adults authorized to schedule work. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. The effective date at the top of the page will reflect the most recent revision. Continued use of the website after a change means you accept the updated policy.

Contact

Questions about this policy? Reach out:

Southern Pressure Wash LLC, DBA Southern Exterior
Cave Springs, AR 72718
grantd@southernar.com
(479) 282-5339